Return & Exchange
Returns & Exchanges
We want you to be happy with your Weskara purchase.
Eligible items may be returned or exchanged within 30 days of delivery, subject to the conditions below.
Before returning an item
Please contact Weskara Customer Support before sending anything back and include your Order ID.
Returns sent without prior authorization may experience delays or may not be accepted.
Your item must be
- Unused and in its original condition
- Free from wear, stains, odors, alterations, or damage
- Returned with original packaging and tags
- Requested for return within 30 days of delivery
Refunds & exchanges
Depending on the circumstances and product availability, an approved return may be resolved through:
- A refund to the original payment method
- Store credit
- An exchange for another size or item
Once an approved return has been received and inspected, please allow approximately 7-10 business days for the refund to be processed. Your bank or payment provider may require additional time.
Damaged, defective, or incorrect orders
If your order arrives damaged, defective, or you receive the wrong item, contact us within 30 days of delivery.
Please send your Order ID together with clear photographs showing the issue so our team can review it.
Items that may not be returned
Unless required by applicable law or the product arrived damaged, defective, or incorrect, the following are generally considered final sale:
- Personalized or customized products
- Gift cards
- Final Sale or Clearance products
- Certain pre-order products
- Products purchased through third-party retailers
International returns
International returns are accepted subject to our full policy.
For returns originating outside the United States, customers are generally responsible for return shipping costs. Customs duties, import taxes, brokerage charges, and similar government fees paid by the customer are non-refundable.
A flat $8 processing fee applies to approved buyer-remorse international returns under our current policy.
Need help?
Contact us before sending your return and we will guide you through the process.
For complete conditions, including refused shipments, missing packages, pre-orders, international returns, and other circumstances, please refer to our Shipping & Returns Policy.